FAQ

• What is the US Beta Program?

  Nothing Phone (2a), Nothing Phone (2a) Plus and CMF Phone 1 are available for purchase in the US through Nothing’s Beta Program. Nothing will continue to sell Phone (2), our most premium smartphone to date, in the US along with our full range of audio products.

• How do I purchase the Nothing Phone (2a), Nothing Phone (2a) Plus or CMF Phone 1?

  For the Nothing Phone (2a), follow this link, add the Nothing Phone (2a) to your cart, and proceed to checkout.
  
  For the Nothing Phone (2a) Plus, follow this link, add the Nothing Phone (2a) Plus to your cart, and proceed to checkout.

  For the CMF Phone 1, follow this link, add the CMF Phone 1 to your cart, and proceed to checkout.

• How much do the CMF Phone 1 and Nothing Phone (2a) cost?

  Nothing Phone (2a): $349 (available in black or milk, with 8GB RAM and 256GB storage)

  Nothing Phone (2a) Plus: $399 (available in grey, with 12GB RAM and 256GB storage)

  CMF Phone 1: $199 (available in black, with 8GB RAM and 128GB storage)

• When will I receive my phone?

  Your order will be shipped the next day. Typically takes 5-7 days and you’ll receive a notification once your phone is on its way.

• Where can I submit feedback or share my development experiences?

  To share your feedback or discuss your experiences, please use the following link to post your queries to our community: Nothing Community.

  For any customer service enquiries, please contact us here.

• Which countries and regions are supported in the US?

  US (50 states)

• Are there any plans to launch a Beta Program in Canada?

  No, not at the moment, the Beta Program is currently only available to the US (50 states)

• Is the Phone a Beta model?

  No, the phone you receive is the same unit sold globally.

• What carrier does US CMF Phone 1 support?

  The Nothing Phone (2a), Nothing Phone (2a) Plus and CMF Phone 1 are primarily for testing purposes. Due to some limitations with carriers in the US, we can’t guarantee full functionality and compatibility with all cell carriers.

  CDMA is not supported.

  AT&T:

  • 5G network is not supported.

  • 4G and 3G are supported.

  • VoLTE and VoWifi will not work.

  • LTE Bands: 4/5/66

  • 5G Bands: not supported

  T-Mobile:

  • 3G, 4G, and 5G are supported, but not all 5G bands are supported.

  • LTE Bands: 4/5/41/66

  • 5G Bands: N41

  Verizon:

  • Compatibility with Verizon is very limited.

  • Verizon 5G and CDMA networks are not supported.

  • 4G is supported.

  • Prior to using your CMF Phone 1, you will need to contact Verizon customer service to add the CMF Phone 1 IMEI to their database.

  • LTE Bands: 4/5/66

  • 5G Bands: not supported

• Can I use my Nothing Phone (2a), Nothing Phone (2a) Plus or CMF Phone 1 in other countries?

  Yes, the phone can be used with compatible mobile networks worldwide.

• What happens if I receive a damaged Nothing Phone (2a), Nothing Phone (2a) Plus or CMF Phone 1?

  Please contact our customer service for further support.

• Can I get a refund and return?

  We have a 14-day return policy. Within 14 days from the day you receive your phone, the phone can be returned and the membership can be refunded. There’s no after-sales service beyond this period.

  Please note that the shipping fee will be charged for the no-reason return. Self-mailing is not supported.